Today i work from 10 - closing, a long 9 hours work , the teahouse was completely full too, busy busy. I dont dislike customers, but some are just unreasonable and ignorant. Our place had a promotion for afternoon tea, half price, and today was the last day. The people who purchased our coupons, had 3 MONTHS to come use it, but no, some appearently are just PLAIN RETARDED. They wait until the very last day, to call in for reservation. Note Adonia isnt a big place, we are a small business with the capacity of max 35 ppl only and most of the time only 3 staffs. So they cant just demand a table, when there is none available , unless they want to eat on the floor 8[.
So one guy called in like an hour before the afternoon tea time, asking for a spot. Even though my boss being too nice by offering the purchasers to still able to redeem their money by taking the value of the coupon for dine in so they dont lose their money, and my co -worker patiently explain the situation in a respectful tone, he refused to listen and just keep on complaining how this isnt fair to him and we are being unreasonable, and making it sound like its our fault, for he simply FORGOT the expiration date. Policy is policy, cant be change no matter how long you keep whining , idiot . That asshole, taking so much out of our time on the phone , even hung up on my co-worker, and then later call back repeating the same stuffs, just to hung up on us again. Good thing i wasnt the person took the call, my tolerance of people is very lacking, and dealing with annoying stupid customers doesnt help :/
It would help if people actually read the description before making purchase, instead of later complaining to us and degrade out customer service skill. Why do I have to take the blame when its their fault to begin with? Just because i have to be polite to customers, doesnt mean they are God and i have to do as they please. Especially not with the amount they tip me, fucking cheap-ass, already got such a good deal from the coupons (and big loss to us) and cant even give a decent gratitude. Heck some even gave me a pathetic amount of 2 CENTS. Please, if it only that much, dont even bother to give any at all, its even embarrassing for me to receive it
Good thing the promotion is over now, i can come back to server regular people and not having to deal with shit like that anymore
Pic unrelated, me and my friend Galina at a friend's bd recently 8)
What I wore that day ❤